If This is actually the new American Airways I’ll go on record as stating I similar to the outdated a single better. You won’t go broke by losing my business enterprise but you will have an additional seat available to sell to Another unsuspecting consumer.
American Airlines,i am so disappointed !!! I had such a complicated time with my disabled boy or girl!! You shed my stroller seat belt, i needed to stroll each of the way to the airport holding my four several years outdated daughter…and immediately after standing 1 hour for the baggage declare they informed me to contact your consumer service ,guess what? They might’nt do anything!! it proceeds? unbelievable!!!
it is actually pitiful to own to report that my numerous emails to Customer Relations have not been answered as of to this point Oct 29, a total insufficient probably the most elementary courtesy towards an 84 decades previous First-Course passenger and Repeated Flier….
I used to be scheduled for your flight leaving Ronald Reagan Airport to Columbus International Airport nowadays, boarding at 2:42 departing at 3:50. Me and a few others , sitting inside the assigned gate, in no way heard the boarding announcement. When we recognized people today have been boarding went to the gate and have been turned away. It had been three:04 PM whenever we had been advised this. Brain you the gate just shut two minutes prior and we sat and watched the aircraft entrance of us for an additional twenty minutes. People today were being nonetheless dropping off baggage and boarding the aircraft . When requested why we could’t board the aircraft, we have been chastised by the workers for not listening. The gate was crowded, and noisy. I am able to tell you we could not listen to your employees.
Bravo to American Airlines for supplying the surprise maximize on your workers. Rather than cowering on the disgruntled passenger on todays La Guardia flight. Simply because some attendents have been cheerful and wished him an exceptionally Merry Xmas. Truly ?? It’s about time we took again our greatest needs and grumpy persons just keep from the planes and preserve their views to on their own.
Until I'd the chance to get Tracy Paul on the cellular phone I could recognize her and he or she was pretty perfectly
I subsequent realized that there was no Obligation No cost on board. Irrespective of becoming explained to because of the flight attendant that Duty Free of charge had been discontinued 18 months earlier, I understand that we acquired merchandise previous March.
I would love a credit for just a flight we skipped from Phoenix to Spokane. We missed the flight mainly because it took us so very long for getting thru customs. We had been flying from Mazatlan and likely thru customs in Phoenix.
Initial, although this electronic mail is just not intended as a reaction for the remarks you just submitted, it does confirm Now we have obtained your opinions and also have assigned a reference selection, which the thing is underneath.
I received a resort for that night time, but I've to take a look at at twelve midday, and my flight isn't going to go away till11:30pm. Now I've 12 hours where by I'm stuck in LA with no purpose to be here.
I are an AA shopper for over 25 years. Your service is becoming disappointing to mention the minimum. It really is in all areas of service from check in to , tavel to baggage managing.
Tomorrow, on my BIRTHDAY, I’ll take care of your third share allocation like a special birthday existing from all of you and tank you considering that-
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was totally unsuitable for any seven hr journey. The seats spec/recline/legroom ended up what I might hope on a vacation charter or commuter flight of one hour. On top of that, the looking at light did not do the job and apart from the movie there was no channel open for songs.
A company affiliate And that i traveled back from Punta Cana, DR on flight 1629 from a business excursion previous Friday (two/five/16) and afterwards on to Dallas over at this website by way of flight 207. Once arriving back again into Dallas and retrieving our baggage, we discovered a strong odor within the suitcases then about the contents within, the offensive “musty†smell permeated all the things and on some things it’s doubtful the smell is often eliminated.